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Safety Guidelines
English العربية

Security is the Foundation of Your Success

Because security is the foundation of every successful relationship, we provide you with the most important tips to maintain your privacy and safety while communicating on the platform.


The Importance of Security on Saudi Zawaj

At Saudi Zawaj, we consider the safety of our users the cornerstone of a reliable and comfortable experience. We work hard to protect your privacy to ensure your communication takes place in a safe environment. We take multiple steps, such as reviewing profiles, providing a quick reporting system for suspicious activity, and more.


Safe Usage Guidelines

1. Safety During Communication

When communicating with members on Saudi Zawaj, it is important to maintain your privacy and avoid sharing any personal or sensitive information. Avoid disclosing details such as your home address or workplace, and take your time to get to know the other person before taking any further steps.


2. Financial Security

Maintaining your financial security is one of the most important aspects of using the platform. Never share your banking information or any financial details with others, even if they request financial assistance. Beware of any requests to transfer money, as this could be a sign of fraud. If you encounter any suspicious behavior, report it immediately to the support team to ensure your safety.


3. Safety During Meetings

When deciding to meet someone through the platform, it is important to prioritize your safety. Always choose public, crowded, and safe places such as cafes or open restaurants. Inform a family member or friend of the meeting details, such as the location and time, and keep your phone charged and ready for emergencies. Remember to take your time to evaluate the person before arranging any personal meetings.


4. Protecting Personal Data

Make sure to update your account password regularly and avoid using easily guessable passwords.


5. Beware of Scammers

Always ensure the seriousness of the people you communicate with on the platform, and beware of signs that may indicate fraud, such as requests to send recharge cards or pay any fees or other services. Also, beware of those who try to manipulate you with unrealistic situations or rush you into making quick decisions.


6. Digital Privacy

To protect your digital privacy while using the platform, make sure to log in only from trusted devices and secure internet networks. Avoid using public devices or open Wi-Fi networks to prevent any breaches of your data. Always log out after using the platform, especially when using shared devices. We also recommend clearing your browsing history if you are using a device that is not your own.


7. Reporting Suspicious Activity

If you encounter any suspicious or uncomfortable behavior while using the platform, do not hesitate to report it immediately. We provide easy-to-use tools to report accounts or messages that you find suspicious. Our support team is always ready to handle these reports quickly and effectively to ensure your safety and the safety of all users. Remember, your report contributes to maintaining a safe environment for everyone.


8. Verify the Seriousness of the Other Party

Before proceeding with any communication, take the time to evaluate the seriousness of the other party. Pay attention to signs that indicate genuine interest, such as consistent interaction and balanced responses. Maintaining balance in your interactions helps you build a clear picture of the other party and ensures their serious intentions.


9. Do Not Share Private Photos

Maintain your privacy and avoid sharing any photos or information that could be used against you later. Ensure that any content you share does not contain sensitive personal details. If you feel threatened or blackmailed, report it immediately to the support team for your protection.


10. Do Not Accept Suspicious Video Call Invitations

Avoid engaging in video calls with untrusted individuals, especially if you feel uncomfortable or notice suspicious behavior. Videos may be recorded without your knowledge or used unethically, so always prioritize your privacy and safety.


11. Be Aware of Misleading Ads

Beware of ads that promise quick or exceptional marriage services for unreasonable fees or even for free. Such ads are often misleading and aim to exploit you financially. Trust only the reliable services officially provided by the platform.


12. Avoid Arguments with Abusive Individuals and Sensitive Discussions

If you encounter an abusive person or enter an uncomfortable discussion, it is best to end the conversation immediately. Do not respond to insults or sensitive discussions that may escalate into unnecessary arguments.


13. Be Cautious of Suspicious Messages or Links

Be cautious of clicking on suspicious links that may be sent to you via messages, as they may contain malware or phishing attempts to steal your information. Always verify the authenticity of links and avoid opening them unless you are confident of their source.


14. Verify Profile Pictures

Make sure to verify the profile pictures of members to ensure they are genuine and not fake. Fake pictures can be a sign of suspicious accounts.


15. Avoid Falling into the Trap of Quick Emotions

Be cautious of individuals who try to rush you into building a strong emotional relationship in a short time. Serious relationships require time and consistent communication to build trust, so take your time and evaluate things rationally.


16. Be Vigilant When Dealing with Individuals Claiming to Work for Platform Management

Do not trust anyone who claims to work with the platform's management without clear evidence. If you receive any strange requests in the name of management, contact the official support team immediately for verification. Management communicates only through the official channels listed on the website.


17. Use the Platform in Compliance with Laws

To ensure a safe and smooth experience on the platform, always use the website in accordance with local laws and regulations. Avoid publishing or sharing any content that violates norms or laws, and respect the usage policies set by the platform. Any illegal or non-compliant behavior may lead to the suspension of your account and expose you to legal accountability. Maintaining a safe environment is everyone's responsibility.


How We Help You and Enhance Your Security

  • Thorough Account Review: We ensure that all accounts on the platform comply with our standards through regular review processes, ensuring member credibility and maintaining interaction quality.
  • Quick Reporting System: We provide an easy and simple tool to report any uncomfortable or suspicious behavior, and reports are handled to ensure user safety.
  • Technical Support: Our support team is available to answer your inquiries and address any issues you may face while using the platform.
  • Premium Membership Badges: We provide badges to distinguish premium members, clarifying their seriousness and credibility, which helps you choose individuals who match your needs.
  • Advanced Search Tools: Custom search options allow you to access profiles that match your criteria more accurately and easily.
  • Ongoing Security Awareness: We share regular tips and guidelines to increase your awareness of safe platform usage and how to avoid uncomfortable situations.

What to Do When Facing a Problem?

  • Use the User Reporting Feature: If you encounter any suspicious or uncomfortable behavior from a member, use the reporting tool available on the platform. This feature helps the support team handle the case effectively.
  • Contact Technical Support: You can contact the support team directly through official channels for assistance. Our team is here to answer your questions and resolve your issues.
  • Block Annoying Users: Use the block feature to prevent any member from contacting you if you feel uncomfortable or unsafe during interaction.
  • Keep Evidence: If the problem involves suspicious messages or behavior, keep copies of conversations or interactions as evidence that can be provided to the support team to assist in the investigation. We also recommend sending the member's name or profile link.
  • Review the FAQ Section: You may find answers to your problem in the FAQ section, where we provide solutions to most common inquiries and situations you may encounter.

At Saudi Zawaj, we take all complaints with the utmost seriousness, reviewing them carefully to ensure the safety and security of our users. The verification process may take some time due to the procedures followed to ensure transparency and accuracy, so we appreciate your understanding and patience until the necessary action is taken.


We are committed to providing a safe and comfortable environment for all members, but your personal awareness remains the first line of defense against any fraud or exploitation attempts. Adhere to security guidelines and stay in touch with us when needed.


Together, we ensure a comfortable and safe experience that achieves your goals with confidence.


Are You Facing a Problem Now?

Contact Us and let us know!