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Safe Environment Starts with Clear Terms of Use
Learn about the guidelines and terms of use that ensure a safe and comfortable experience on our platform.
Terms of Use: Rules for Safe Communication
Allah Almighty said in His Holy Book:
"And of His signs is that He created for you from yourselves mates that you may find tranquility in them, and He placed between you affection and mercy." (Quran 30:21)
Welcome to Saudi Zawaj!
Our terms of use represent the foundation for the success of your experience with us. To ensure an ideal experience, we have established clear terms of use that protect you and help build a safe communication environment. By using the platform, you agree to these terms, which aim to provide a safe and responsible environment for everyone.
1. Eligibility
To ensure proper use of the platform and achieve its goals, all users must:
- Be 18 years of age or older: The platform is intended for adults seeking serious marriage.
- Be seeking serious marriage: The platform may not be used for any purpose unrelated to seeking a serious marriage in accordance with Islamic principles.
- Provide accurate information: Users must provide true and up-to-date information during registration.
- Legal status: Users must not be subject to any legal or judicial restrictions as per the laws of their respective countries.
2. Registration and Services
To join Saudi Zawaj and benefit from its services, please adhere to the following guidelines when creating an account:
- Provide accurate information: All data entered during registration must be true and up-to-date. Misleading information may result in account suspension.
- Do not create multiple or fake accounts: Each user is allowed only one account. Multiple accounts violate usage policies and may be suspended.
- Use your account personally: The account is for personal use only and may not be shared with others.
- Protect your account data: Keep your login credentials confidential and do not share them with anyone.
- Communication requires a subscription: The platform provides its services through a paid subscription, the details of which are clearly outlined on the website.
- Subscription obligations: Paid subscriptions are non-refundable, except in cases determined by the platform's management in line with its policies.
3. Using the Platform in Accordance with Islamic Principles
Saudi Zawaj aims to provide a platform that facilitates lawful marriage in line with Islamic values and teachings. We are committed to providing an environment that adheres to Islamic principles and avoids any practices that contradict Islamic law. All users are required to use the platform for serious marriage purposes only, not for casual relationships, and to uphold high Islamic morals and good intentions in all their interactions.
4. Privacy
At Saudi Zawaj, we are committed to protecting the privacy of all users and applying the highest security standards to ensure the safety of your data. We work to protect your personal information from unauthorized access or illegal use.
- Our commitment to your privacy:
- We do not share your personal information with any third party without your prior consent, except in legally necessary cases.
- Your data is used to improve your experience on the platform and provide services tailored to your needs.
- All messages sent and received through the platform remain confidential and are not accessed or shared.
- We use cookies to enhance your experience and provide content that aligns with your interests and needs.
5. Prohibited Behavior
To ensure a safe and reliable environment for all users on Saudi Zawaj, the following behaviors are prohibited:
- Abuse or harassment: Offensive language, threatening messages, or any behavior that violates the respect of others is prohibited.
- Sharing inappropriate content: Posting any images or materials containing immoral, offensive, or illegal content is prohibited.
- Communication outside the platform: Inviting users to communicate through external means in violation of the platform's policies is prohibited.
- Hacking or manipulating the system: Any attempt to hack the platform's data or manipulate its services is a serious violation.
- Abusing the platform's management: Sending inappropriate messages or attacking the support team or platform management is prohibited.
- Promoting false information: Sharing or spreading misleading or false information that affects trust within the community is prohibited.
6. Account Suspension or Termination
The management of Saudi Zawaj reserves the right to terminate or suspend a user's account in the following cases, including but not limited to:
- Violation of the terms of use.
- Providing false information.
- Inappropriate behavior.
Users may request to close their accounts at any time by contacting the support team. The management may suspend or close any account if it deems it necessary to protect the safety of other members.
7. Limitations of Liability
At Saudi Zawaj, we strive to provide a safe and suitable environment for all users. However, there are limits to our responsibility that users should be aware of:
- Role of the platform as an intermediary: The platform serves as a mediator connecting individuals seeking lawful marriage in a safe and organized environment.
- User responsibility for their actions: Any behavior that violates Islamic law, regulations, or the terms of use is the sole responsibility of the user.
- No guarantee of information accuracy: While we make significant efforts to review user profiles, the platform does not guarantee 100% accuracy of the information provided by users.
- Personal decisions: Each user is fully responsible for their personal decisions while using the platform.
8. Modifications to Terms and Conditions
The management of Saudi Zawaj reserves the right to modify or update the terms of use at any time to improve the user experience and keep up with technical and legal developments. Users will be notified of any significant changes via email or through a notice on the platform. Continued use of the platform after modifications constitutes acceptance of the new terms.
9. Subscription Cancellation and Refunds
At Saudi Zawaj, we are committed to providing a transparent and fair experience for all users, with clear policies governing subscription cancellation and refunds.
- Cancellation policy: Users may request to cancel their subscription at any time by contacting the support team.
- Refunds: Payments are non-refundable after 24 hours of the transaction, except in exceptional cases related to platform errors or specific cases determined by the platform's management.
